How Turn Works

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Age 18+
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Consider giving Turn Premium access to a friend or family member as a way to help strengthen them in finding more lasting healing and freedom.
Frequently Asked Questions
What does my basic subscription include?
You will be able to track your daily victories and setbacks, lifestyle contributors on a weekly level, and your overall well being on a monthly basis (depression, anxiety, connectedness, etc.) - each of which provide some basic summary stats. You can also access a portion of the training (Weeks 1-2) - and progress in the gamified levels. Along with being able to participate in a “daily discussion,” you can access SOS anytime (for immediate support), and a place to journal thoughts and create your own Freedom Plan (aiming for longer-term progress). In addition to being able to participate in monthly “Turn chats,” you’ll be able to explore our professional directory as well.
What are the advantages of upgrading to Turn Premium?
You will have access to all 12 weeks of the Turn training videos, strategies and our full resource library - including upcoming webinars with experts in recovery. In addition to tracking basic stats for your daily victories and setbacks, you’ll be able to dive deeper into various correlations associated with patterns of good days and hard days. Deeper analysis will also be available for weekly lifestyle inventories and monthly surveys of depression, anxiety, connectedness and overall well-being. Any of this data can be shared with unlimited allies who you can give access - as well as send text and video messaging. The entire Turn community (forum) is also available to you as well. (A separate payment is involved for those wanting additional support through a coach or peer group).
How long does Turn take?
There is no set amount of time to move through Turn. The training can be explored in whatever time frame feels comfortable. We provide a 12-week pathway as one option. We encourage people to take whatever time they need - and not to rush or go too fast. Participation in the Daily Tracker, webinars, forums, groups and in personalized coaching are open-ended – and can go as long as someone needs.
Is Turn a kind of therapy?
No, it is not. We’re careful to respect that line – and encourage people seeking therapeutic advice to connect with a counselor or other professional. That’s why we’ve worked hard to create and launch a new professional directory as well! Our aim is to offer high-quality education, based on the best available research, and technology – combined with opportunities to interact with others seeking this same freedom. Many individuals who are working with a therapist use Turn as a complementary tool for their overall recovery efforts.
How can I know if Turn is right for me?
Try it out for yourself! One of the purposes of the free basic access is to give people a chance to experience Turn directly for themselves and see if it feels like a good fit. We respect that there are many other kinds of supports that may also be very helpful. In fact, we mention many of them within Turn to encourage people to look around for anything that can be personally impactful. We definitely want you to go with what is right for you!
Will Turn be enough to lead me to long-term recovery from drugs or alcohol?
What it takes to reach lasting freedom is often unique for diverse individuals from different backgrounds. Although we’re committed to doing everything we can to help support, encourage, and guide you in that direction, we obviously do not have the power to “make the changes” happen in your own life (or even to know what exactly those changes need to look like for you). That’s for you to find out! We're excited to be joining you on the path – whatever that looks like for you. Rather than a “program” to complete, think of Turn more like a strengthening gym and supportive community for people with many different situations and needs.
Does Turn take a specific philosophical approach?
While our team brings together many different perspectives on this issue, we are united in our commitment to helping people find lasting, sustainable freedom from chemical dependency. A good way to describe our collective approach is that we’re trying to bring together any perspective or strategy that might be helpful in sparking someone’s sustainable change. We offer these approaches as educators and peers in the fight.
Does Turn offer any support or training for my spouse?
At this time, we do not provide formal training or support for spouses or other family members. That may change in the future. For now, spouses are welcome to watch any of the videos, and to provide support as an Ally. We recommend reaching out to other sources of support that can help them work through whatever challenges and difficulties they may be facing.
What if I can’t afford Turn?
Basic access to Turn is free for everyone - all the time. The subscription cost for Turn Premium allows us to maintain and continually improve Turn. For those interested in Premium access, but unable to afford it, please let us know your situation so we can explore options! You can check out our financial aid page here financial aid page here
Am I under a contract obligation with a Premium subscription or can I cancel at anytime?
You can cancel anytime. This is true for either your basic or premium subscription. There are no hidden fine print tricks here. You can cancel by logging into your account and going to billing page in your profile. If you cancel for any reason, coming back is easy. All you need to do is sign back into your account and either active your basic account or agree to pay for your premium access. And yes, your information will be just as you left it ready to start where you left off. Or you can start again if you need a refresher.
How does Turn ensure that my subscription is anonymous?
Turn does not, nor would not, share any user information – with industry standard data security protections in place. At sign-up, all we need connected to you personally is a working email address. You can use a pseudonym if you prefer. The username you create upon signing up also doesn’t have to identify you in any way and will be the only way the community will see you. If you sign-up for a Turn group or coach, they will only know you by your custom username as well. Lastly, your bank statements will show charges from Impact Collective, LLC not Turn.
How do I get in touch with the Turn team?
Send us a note! We’re reachable at After logging in, you can also find us in the bottom left corner anytime you need. We look forward to hearing from you.